Get Free Consultant + 10% Off!
Privacy Policy
1. Who We Are
StedyDesk is a financial co-sourcing and outsourcing company providing services including bookkeeping, accounting, tax preparation, medical billing, and business process outsourcing (BPO). Our website address is: www.stedydesk.com.
2. Information We Collect
We collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Mailing address
- Company name and role
b. Financial & Business Data (as part of service delivery)
- Tax records and IDs
- Financial statements
- Medical billing records (where applicable)
- Payment information (bank details, transaction logs)
c. Technical Information
- IP address
- Browser type
- Device identifiers
- Cookies and usage data
d. Healthcare Data (for medical billing clients)
We may collect Protected Health Information (PHI) in accordance with HIPAA guidelines.
3. How We Use Your Information
We use the data we collect to:
- Provide and manage our services
- Respond to inquiries and support requests
- Process payments and invoices
- Improve website functionality and user experience
- Ensure regulatory compliance (HIPAA, IRS, GAAP, etc.)
- Send service updates, reports, and performance summaries
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell or rent your personal or business data. We only share information under these conditions:
- With service providers or contractors working on our behalf
- To comply with legal obligations or law enforcement requests
- With your explicit consent for external integrations or partnerships
- As required for medical billing partners and payers (HIPAA-compliant)
5. Cookies and Tracking Technologies
Our website uses cookies to analyze traffic, improve performance, and enhance user experience. You can modify your browser settings to manage or block cookies.
We may use third-party tools such as:
- Google Analytics
- Meta Pixel
- CRM or chat integrations
These tools may collect non-identifiable usage data.
6. HIPAA Compliance
For healthcare clients, we maintain full HIPAA compliance for the storage, transmission, and handling of Protected Health Information (PHI). Access is strictly role-based, monitored, and encrypted.
7. Data Security
We take reasonable and industry-standard steps to protect your data, including:
- SSL encryption
- Secure access controls
- Role-based permissions
- Regular security audits
- Encrypted backups and secure cloud storage
Despite our efforts, no method of transmission or storage is 100% secure.
8. Your Rights and Choices
You may request to:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Limit use of your data where applicable by law (e.g., GDPR, CCPA)
- Request a copy of the data we have about you
9. Data Retention
We retain your data only as long as necessary to fulfill the services you requested, comply with legal and tax obligations, and resolve disputes. Data may be securely archived in accordance with industry standards.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such data, it will be promptly deleted.
11. Third-Party Links
Our website may include links to third-party platforms. We are not responsible for the content, privacy, or practices of these sites. Please review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services signifies acceptance of the updated terms.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us:
StedyDesk – Privacy Office
📧 Email: info@stedydesk.com
🌐 Website: www.stedydesk.com