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Terms of Service
Welcome to StedyDesk. These Terms of Service (“Terms”) govern your access to and use of our website, services, and applications (collectively, the “Services”). By using any of our services or accessing our website, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Services Provided
Stedy Desk offers professional services including but not limited to:
- Bookkeeping and Accounting Services
- Tax Preparation and Filing
- Revenue Cycle Management (Medical Billing)
- Business Process Outsourcing (BPO)
- Knowledge, Legal, Creative & Operational Process Outsourcing
- Financial Advisory and Support Services
All services are subject to a separate service agreement or engagement letter, which shall govern specific deliverables, fees, timelines, and confidentiality obligations.
2. Client Responsibilities
By engaging our Services, you agree to:
- Provide complete, accurate, and timely information necessary to perform the services.
- Maintain communication with your assigned account manager or team.
- Pay for services as outlined in the proposal, contract, or invoice.
- Ensure that all shared data is authorized and does not violate any third-party rights.
Failure to comply may delay service delivery or result in termination of the agreement.
3. Confidentiality
Stedy Desk takes confidentiality seriously. All client data, financial information, and proprietary documents will be treated as confidential. We implement appropriate administrative, physical, and technical safeguards to protect sensitive data.
Please refer to our Privacy Policy for details on data usage and protection.
4. HIPAA Compliance (For Medical Billing Services)
If you are using our healthcare-related services, you acknowledge and agree that:
- Stedy Desk is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA).
- We maintain the confidentiality of Protected Health Information (PHI) and follow all applicable HIPAA rules.
- Clients are responsible for informing us of any specific compliance needs beyond standard HIPAA requirements.
5. Payment Terms
- Invoices are due as per the payment schedule agreed upon in the service contract or proposal.
- Late payments may incur additional charges or suspension of services.
- All fees paid are non-refundable unless otherwise specified in writing.
6. Intellectual Property
All materials created by Stedy Desk, including but not limited to reports, templates, designs, and presentations, remain the intellectual property of Stedy Desk unless agreed otherwise. Clients are granted a non-transferable license to use deliverables for internal business purposes only.
7. Limitation of Liability
To the fullest extent permitted by law:
- Stedy Desk shall not be liable for indirect, incidental, punitive, or consequential damages.
- Our total liability shall not exceed the fees paid for the specific service in dispute.
- We are not responsible for errors or issues arising from incorrect or incomplete data provided by the client.
8. Termination
We or you may terminate services at any time with written notice, subject to the terms outlined in your agreement. Upon termination:
- All outstanding payments become due immediately.
- You will receive any completed work up to the termination date.
- Confidentiality obligations shall survive the termination.
9. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with a revised effective date. Continued use of our Services after changes indicates acceptance of the new terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the Gujarat/India, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat.
11. Contact Us
If you have any questions about these Terms, please contact:
StedyDesk
📧 Email: info@stedydesk.com
🌐 Website: www.stedydesk.com